Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or purchase from axess.zone (the “Site”). Personal information we collect: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to- – Communicate with you; – Screen our orders for potential risk or fraud; and – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Analytics, cookies and your consent: We use our own first-party analytics to understand how events on Axess are discovered and to keep your account secure. With your consent, we record which pages and events you view, what you click and search for, and we derive an approximate location (country and city) from your IP address. For security and fraud-prevention we also record the approximate location of account logins and completed ticket purchases. These analytics run only after you select “Accept” on our cookie banner — if you decline, we do not run them, and the essential functionality of the Site continues to work. You can change your choice at any time by clearing your browser’s site data. We do not use your data for third-party advertising, and we do not sell your personal information. Sharing your personal information: We share your Personal Information with third parties only as needed to operate the Site. We use payment processors (such as Razorpay and Stripe) to process your payments securely — we do not store your full card details ourselves. We use a third-party IP-geolocation service to turn an IP address into an approximate location (country/city) for the analytics and fraud-prevention described above. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights. Do not track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. Your rights: If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Changes: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Minors: The Site is not intended for individuals under the age of 16. If you are under the age of 16, please get a parent or a guardian to process your orders and payment. Contact us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at get@axess.zone